Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Magellan Solutions

FEBRUARY 14, 2024

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. This improves customer satisfaction. Additionally, some centers offer real-time translation services.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

NoonDalton

MARCH 9, 2022

The activity of outsourcing an external, third-party vendor’s services, business-related operations, or labor processes is known as BPO. BPO is a broad word that encompasses a variety of subcategories that describe the location and function of the services offered. Back-Office BPO. Offshore BPO.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing Nearshoring Offshoring 98

Magellan Solutions

JULY 7, 2021

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? According to Deloitte , one of the most trusted lists for outsourcing statistics and market research in the industry, companies see outsourcing as an effective cost reduction strategy. Is it true? Outsourcing objectives.

BPO 52

BPO Jobbing Call Center Business Process Outsourcing 52

Magellan Solutions

MAY 28, 2019

Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful. Reduce labor costs. How to choose the right BPO company? Let’s elaborate on this.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75

Pure Moderation

AUGUST 8, 2022

Are you trying to compute your call center outsourcing costs? In recent years, call center services have become more cost-effective. Outsourcing customer service has helped businesses cut down on customer service costs. There are no language barriers or time differences in this model.

Call Center 52

Call Center Offshoring Nearshoring Outsourcing 52

Magellan Solutions

JANUARY 12, 2021

Among the countries listed above, the Philippines and India are considered to be the top destinations for most Fortune 500 or SMEs. . India is known as the largest offshore outsourcing country with over 500 companies offering outsourcing services. The Philippine BPO on the other hand, is “The BPO Capital of the World”.

Call Center 52

Call Center BPO Outsourcing Customer Service 52