Magellan Solutions

MAY 23, 2021

However, there are a lot of contact center services to choose from. Thus, it’s hard to keep track of what’s good for your business. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. SHARED SERVICE AGENT INDICATOR. SSA = Shared Service Agent.

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Magellan Solutions

JULY 11, 2021

PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. Customer Support.

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Magellan Solutions

JULY 14, 2021

As this is the basic education level anyone working in the BPO company must fulfill first in order to join the workforce. . This level of education enables these agents to handle complicated fields like technical support for outsource inbound call center services. . Filipino agents are able to interpret customer problems.

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Magellan Solutions

JUNE 23, 2021

Shared Inbound Services. A shared services center is a paid unit that handles specific company activities like human resources, IT, accounting, and payroll. Porting or the transfer of any client phone numbers to the outsourced customer support system. Cheap Call Center Service Provider. TALK TO US!

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