Remove Book Remove Contact Center Outsourcing Remove Efficiency Remove Right-Sizing
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ESG and the RFP: How to Assess Your Outsourcer’s ESG Efforts

Blue Ocean

What 3 rd Party ESG Validation Is Right for You? Some are more concerned with carbon footprints and energy efficiency, while others might be weighting human rights and workplace conditions more heavily in their evaluations. No matter the size of your organization, sometimes the size of your vendors are going to be much smaller.

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Everything You Need To Know About Call Center Outsourcing

Magellan Solutions

Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. A call center provider handles all customer requests from inquiries, bookings to refunds, inbound to outbound, catering to businesses of all shapes and sizes. Defective products.