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3 Financial Services Industry Trends that will Transcend the Pandemic

Automation Anywhere

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. million customers and 105.6

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Automating The Finance Function: The Future of Finance

Planergy Software

Every time you upload a receipt to your expense management app, deposit a check on your bank’s online platform, chat with a virtual assistant, or type a search term into Google, you’re using a form of intelligent automation. Financial services companies have also been using intelligent automation for years.

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Finance Digital Transformation: Preparing For The Digital Future

Planergy Software

Though this transition began long before Covid-19 impacted businesses, the pandemic only served to accelerate the digital transformation process considerably. But before we talk about the impact that digital transformation can have on financial services, let’s take a look at what digital transformation is.

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