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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Reach out to us to learn more. If so, you will relate to this.

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How Banking GBS Organizations Have Evolved to Drive Enterprise Data Transformation | Blog

Everest Group

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. Until a few years ago, most banking GBS organizations played discrete roles across the data value chain. Data is a powerful force.

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Unlock a New Source of Value Creation – Integrate Sustainability into the GBS Charter to Help BFS Firms Realize Their ESG Goals | Blog

Everest Group

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations.

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GBS Change Management Strategies: Lessons Learned from 60 Leading GBS Organizations | Blog

Everest Group

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. Organizations need a thorough method to test change management from project to project, and then alter or build on it to make the model more efficient.

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Strategies to Kickstart Process Improvements in Banking

Automation Anywhere

The lines between banks and banking are blurring more and more. From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and 24x7 on-demand customer service.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. Since its launch in 2016, the system has increased company efficiency in large and small ways.

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Hyper Intelligent Automation Powering Enterprise Systems Of eXperience

Zinnov

Today, HIA is being leveraged to build scalable, resilient, differentiated, and efficiency-focused businesses. There are many macro-economic and business drivers that are propelling the adoption of Automation among enterprises, such as: The impending rise in interest rates by the US Federal Reserve.