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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

According to Sir Henry Parungao, Business Development Manager at Magellan Solutions , selecting the right BPO partner goes beyond cost-effectiveness. Location: Philippines Specialties: Banking, Insurance, Retail Why for SMEs?: Nearshore vs offshore: You should also decide what type of outsourcing is most suitable for you.

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Egypt: A Safe Bet in the MEA Region in Unstable Times? | Blog

Everest Group

For example, Bank of America closed its Tel Aviv office, while Citigroup and JP Morgan Chase instructed employees to work remotely. Moreover, Egypt is experiencing growing demand for BPO talent, surpassing other prominent offshore/nearshore locations, as illustrated below, which demonstrates its increasing delivery capabilities.