Groove Technology

NOVEMBER 24, 2023

In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Magellan Solutions

MAY 3, 2022

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Its headquarters is in Iowa. Capital One.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Its headquarters is in Iowa. Capital One.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

AUGUST 1, 2022

In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. Robotic processing, chatbots, and automation will determine the BPO sector’s future, so the business must concentrate on evolution and upskilling.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40