Automation Anywhere
AUGUST 19, 2022
The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. The front office operates autonomously but relies on the back office for support in the form of secretarial, accounting, human resources, and internet technology functions.
IBM Services
APRIL 25, 2024
Benefits : 360-degree customer view Increased sales and retention Faster problem resolution Digitizing administrative processes Organizations are increasingly turning to BPR to digitize and automate administrative processes to reduce human errors. In all, agents’ pre-and-post-call workloads were reduced by 30%.
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Metasource
JANUARY 27, 2022
Hyperautomation goes a step further than traditional automation by incorporating intelligent technologies, like robotic process automation (RPA) and artificial intelligence (AI), to create a more sophisticated level of automation that can learn and evolve. More Hype Around Hyperautomation.
The Hackett Group
JULY 13, 2021
“This is the first year a majority of the winners integrated automation, analytics, and machine learning, and the first year we’ve seen a winner using Blockchain.”. The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability.
Magellan Solutions
AUGUST 19, 2021
Next-generation banking automation will enable banks and credit unions to use sophisticated workflows to execute complex processes. . Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs. AI for Data Analytics.
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