Cost-Efficient Customer Service: Quality without the Price
Simplr
JUNE 5, 2023
The Work Institute predicted that in 2020, 47 million people, or 1 in 3 workers, would voluntarily quit their jobs. Unfortunately, attrition is at an all-time high right now, which means that companies are continuously having to train new employees. But what’s the “right” amount of cost reduction? The worst part?
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