article thumbnail

How outsourcing is helping deliver retail and eCommerce success

Microsourcing

retail volumes will decline at a low-single-digit rate in 2024, particularly in discretionary categories 1. trillion in 2024 3 and the likelihood of further growth means some retailers are grappling with the role of traditional brick-and-mortar stores 4. What are tips for engaging an outsourcing provider?

Retail 52
article thumbnail

The impact of employee engagement on your organisation

The Scalers

Starbucks baristas are not referred to as ’employees’ but ‘partners’ All partners are offered a range of employee-centric benefits, such as health insurance and stock options, irrespective of their designation, which isn’t a common occurrence. This results in happier employees, which means happier customers.

Jobbing 83