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Remove 2020 Remove Contact Center Outsourcing Remove Nearshoring Related Topics
Offshoring BPO Jobbing Business Process Outsourcing Outsourcing Out-Tasking Service Flexibility Sourcing Advisory More Related Topics >
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On the Cusp or Not: Six Front Office BPO Locations to Watch

Future of Sourcing

JUNE 12, 2018

In fact, while these five markets have done an excellent job in pioneering the offshoring business model, there are also many locations that are acting iconoclastically, by forging their own path in global front-office Business Process Outsourcing (BPO). Those that get it right will reap significant economic benefits.

BPO 52
BPO Offshoring Nearshoring Contact Center Outsourcing 52
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The 5 Biggest Challenges Facing In-House Contact Centers. Is Outsourcing the Answer?

Blue Ocean

JUNE 17, 2021

Ensuring your customer support center is up and running, no matter what, is a daunting task and the pandemic of 2020 made that clearer than ever before. Ensuring robust business continuity is in place for customer care is one way an outsourcer can help relieve the burden.

Outsourcing 59
Outsourcing Out-Tasking Advisory Nearshoring 59
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