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How Magellan Solutions Stayed on Top of BPO Philippines Over the Last 3 Years?

Magellan Solutions

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

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10 Essential and Uncommon Services SMEs Don’t Have That BPO Philippines Can Provide

Magellan Solutions

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services.

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Should Americans Lose More Job Opportunities To BPO Philippines and Other ‘Tiger Countries’?

Magellan Solutions

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Well the truth is, it’s still impossible to know what the true impact of outsourcing is to the economy. With all of the debate surrounding outsourcing, it is a good idea to review the facts and data. Is it true?

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Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Magellan Solutions

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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How BPO Philippines Persuades 70% of Global Consumers For Their SME Business Partners?

Magellan Solutions

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

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10 Essential Services SMEs Don’t Have That BPOs Can Provide

Magellan Solutions

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services.

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5 Reasons Why Non-voice Customer Service Outsourcing Shouldn’t be an Afterthought

Magellan Solutions

Did you know that in 2019 alone, 293.6 What does it mean for Non-voice BPO? That is the reason why BPOs are starting to offer 24/7 email support to stay connected with customers. It is the future of BPO. Meaning, BPOs are looking out for technology trends that will help them create seamless customer experience. .