article thumbnail

Top Offshoring Destinations with Manageable Time Zones and Great Talent for Australian Businesses

AS White Global

It’s no wonder that more than 30,000 Australian companies are currently offshoring part of their business functions to other countries. Talent and time zone differences are among the major concerns that often come up when companies are considering offshoring business processes. THE PHILIPPINES.

article thumbnail

5 Questions to Ask When Looking for an Offshore Partner for Outsourcing Insurance Services

AS White Global

When Luke Eagle started his own company in 2017, he saw an opportunity to grow his “ one-man band ” operations into an insurance brokerage firm that provided a holistic approach in fulfilling various insurance needs. Since 2014, the insurance BPO industry has seen a consistent yearly growth of 9-10%. Client renewals. Case management.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

article thumbnail

Battling Turnover, Attrition, And Minimum Wage Increases with Outsourcing

Premier BPO

The answer is offshore Outsourcing. All the more reason to outsource to offshore locations for access to highly dedicated professionals to become part of your internal team. With an outsourcing company, employee turnover is cared for because your BPO partner arranges for dedicated, highly talented resources, bearing all expenses.

article thumbnail

Outsource Call Center Thailand And Other APAC Regions

Magellan Solutions

This is one of the many reasons why industries decide on offshoring their operations. The pricing for staffing offshore is also cheaper. An offshore team in the Philippines usually consists of young individuals. The government has been an integral part of the BPO success in the country. Less utility. Dynamic team.

article thumbnail

Canadian Companies That Outsource and Why They Keep on Outsourcing

Magellan Solutions

Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. In 2017, the bank came under fire when its staff announced their disappointment over the offshoring move. Magellan Solutions is a BPO company based in the Philippines.

article thumbnail

The Ultimate Guide To Outsourcing – What You Need To Know

Magellan Solutions

Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful. Identifying experts will help you determine whether your company needs a BPO partner or not.