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Should You Expand Your India-Based Company Globally?

Globalization Partners

Even before the pandemic, India’s growth forecast dipped to its lowest since 2009. With the country’s dwindling domestic economy, this is an apt time for India-based companies to look outward and consider whether global growth would benefit their business. Pro-business regulations: The U.S.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

This will give you an idea how long an agent can work for your business. Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. . Average Attrition Rate for the BPO Industry.