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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the country’s GDP. billion by 2022.

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Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?

Magellan Solutions

Significantly Reduce Operational Cost in Customer Service Outsourcing. Offshoring call center agents can give you a comfortable adjustment in labor costs. You can arrange an agreement with BPO companies on how many agents you need. BPO companies will provide it to you as well. They will take care of everything.

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Back Office Outsourcing In The Highly-Competitive Marketplace

Magellan Solutions

A 2015 Business Development Bank of Canada research paper entitled, “SMEs and Growth: Challenges and Winning Strategies” also found out from their survey findings that 64 percent consider rising operating costs as a major challenge facing SMEs’ growth. Software Development.