The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top
Magellan Solutions
JANUARY 26, 2024
When we started in 2002, many of our small and medium-sized clients struggled to articulate exactly what they required or how to benchmark success beyond vague notions of “doing a good job.” Fred: It starts with hiring disciplines—we selectively recruit college-educated applicants with the right balance of skills.
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