article thumbnail

Top 10 Customer Service Outsourcing Companies Worldwide 2021

Pure Moderation

Which customer service outsourcing company is the best? For many small to medium (and larger) sized enterprises, outsourcing is no longer just an option to consider, as much as it is an absolute necessity in terms of growth and survival. List of companies that provide customer service outsourcing service: 1. LEX Reception.

article thumbnail

From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

Now, picture this: it’s 2001, and Frederick works in a call center called Etelecare. Magellan Solutions continued to grow and changed course, turning its focus to outsourcing call center operations. It creates a workplace culture where dedication, teamwork, flexibility, integrity, humility, and initiative thrive.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

Raya Contact Center

This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. Considering the fierce competition and fast-paced technological developments in the outsourcing sector, how is Raya CX developing its technologies in order to achieve its long-term goals?

article thumbnail

Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

Raya Contact Center

This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. Considering the fierce competition and fast-paced technological developments in the outsourcing sector, how is Raya CX developing its technologies in order to achieve its long-term goals?

article thumbnail

Comprehensive Updates On The Status Of The Business Process Outsourcing Industry (BPO) In The Philippines

Magellan Solutions

For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. As benefits of outsourcing in the country get known by many companies that want the service, they opt to do it in the country. Now, let us talk about the advantages a company can get when they outsource.

article thumbnail

Interview with Ahmed Refky, CEO of Raya CX

Raya Contact Center

This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. Considering the fierce competition and fast-paced technological developments in the outsourcing sector, how is Raya CX developing its technologies in order to achieve its long-term goals?

article thumbnail

Is everything gradually becoming DevOps?

Vilmate

To fully take advantage of DevOps, teams need to understand the overall goals of the methodology, such as: increased flexibility improved software quality faster time to market The DevOps space is witnessing an increasing number of automation tools that accelerate processes while ensuring the quality and reliability of software.