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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it. Education Industry.

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The Future of Blockchain in Banking and Financial Services and FinTechs | Blog

Everest Group

The banking industry is redefining itself through emerging technology that is improving products, customer services, and operational efficiencies. In recent years, blockchain adoption has increased in banking and financial services and the emerging FinTech industry. Legacy banks and nations are now following the wave.

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Hyperautomation: What Is It and Why It’s Important

Planergy Software

Hyperautomation With the increasing importance of customer experience in the insurance industry, businesses must implement technologies that make customers’ lives better. The retail industry has seen great improvements with AI-based hyperautomation, including the ability to streamline order processing and customer recognition.