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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

Labor arbitrage, or outsourcing labor to the lowest-cost workforce, has been the central strategy associated with business process outsourcing (BPO) for years. It often meant sourcing customer support, information technology and other office operations from countries with lower costs of labor.

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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Challenges such as school closures owing to the COVID-19 issue to lower government financing to higher operational costs affects their stability. Pharmaceutical Industry. Pharmaceutical companies are facing a lot of challenges nowadays due to pricing pressure, changing regulatory requirements, and the pandemic. .

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. Four other companies were recognized as finalists in the 2021 competition: Johnson & Johnson; Philips; Takeda Pharmaceuticals; and Wm Morrison Supermarkets plc.

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Top European Countries for Singapore-based Companies 

Globalization Partners

Machinery, vehicles, chemicals, and other manufactured goods are the most significant source of exports and imports between the regions. The Netherlands is the EU’s second-largest exporter , with food and pharmaceuticals as top exports. Other top French industries include aerospace, automotive, and pharmaceutical manufacturing.