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PACE New Features: Microsoft Teams Chatbot, Real-Time Dashboards, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

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PACE New Features: Sentiment Analysis, Scheduled Reports, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

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PACE New Features: Queue Live View Dashboard, Customizable Roles and Permissions, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

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PACE New Features: Inbound & Outbound SMS, Dynamic Agent Experience, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

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PACE New Features: Wisdom, Agent Status Reminders, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

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PACE New Features: Facebook and Instagram Messaging, Customizable Dashboards, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

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PACE New Features: Microsoft Teams Transfers, Canned Responses, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.