article thumbnail

When Do You Need to Outsource a Call Center

Magellan Solutions

This can lead to increased efficiency, cost savings, and improved quality of work. If you’re wondering if outsourcing is a viable option for your company, check this out! This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in.

article thumbnail

List of Companies That Outsource Call Centers

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Pfizer, a New York-based pharmaceutical company, outsources its sales and manufacturing operations to offshore outsourcing companies. American Express. Ready to outsource?

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

US Companies That Outsource And Remained Recession Proof

Magellan Solutions

It can be easy to assume that Apple does this to save up on labor costs, since labor tends to be cheaper in other countries. These outsourced workers work on keeping up the company image, organize processes, and ensure that the product stands out in the market. However, Amex also outsources part of their workforce.

article thumbnail

Companies That Outsource Call Center Operations

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Pfizer, a New York-based pharmaceutical company, outsources its sales and manufacturing operations to offshore outsourcing companies. American Express. Ready to outsource?