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What Is Business Process Management (BPM)?

Metasource

And increased productivity isn’t all organizations gain from adopting BPM services. Businesses achieve a wide range of benefits, including: Decreased Costs: By streamlining workflows, business process management helps organizations save money on operational costs, redundant tasks, human errors, and more.

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5 Signs Your Company Could Benefit from Automation

Metasource

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work.

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What RPA can do for your IT Service Desk

Automation Anywhere

IT service desks are essential for an organization to help keep business moving along. And most IT workers were operating from home as well. Handling simultaneous demands: In addition to fixing issues, IT service staff must be on the phone constantly with users while replying asynchronously to growing volumes of emails.

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