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Remove Jobbing Remove Nearshoring Remove Operational Costs Remove Outsourcing Operations
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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

SEPTEMBER 14, 2023

Governing bodies like the Department of Trade, Industry, and Competition (DTIC), Business Process Enabling South Africa (BPESA), and CapeBPO provide resources and reward job creation Cultural Affinity: South Africans’ familiarity with US and UK culture and shared holiday celebrations create cultural similarity with global markets for CX delivery.

Service 69
Service Impact Sourcing Contact Center Outsourcing Government 69
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How to Overcome the Safety Risks of LPO Offshoring

Magellan Solutions

NOVEMBER 10, 2020

Meanwhile, onshoring happens when you outsource to a local service provider. And nearshoring is when you outsource to a nearby territory or country. And it also has an edge over onshoring and nearshoring. This is often due to more competitive outsourcing or legal markets. Overcoming the risks of offshoring is easy.

Offshoring 59
Offshoring Nearshoring Legal Services Outsourcing 59
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