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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. Companies started outsourcing business tasks to BPO services providers to save costs and increase efficiency.

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Business process reengineering (BPR) examples

IBM Services

BPR examples: Use cases Streamlining supply chain management Using BPR for supply chain optimization involves a meticulous reassessment and redesign of every step, including logistics, inventory management and procurement. In all, agents’ pre-and-post-call workloads were reduced by 30%.

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Horizontal vs. Vertical Integration: A Comprehensive Guide

Planergy Software

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. This led to a series of successful animated films under the joint banner, such as “Up,” “WALL-E,” and “Inside Out.” How to gain visibility and control of your indirect spend.

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The advantages and disadvantages of ERP systems

IBM Services

With access to all data, one employee on a completely irrelevant team might be able to point out a malfunction or something that cuts down on duplicate work. This expanded collaboration can increase decision-making, while being a single source of truth for all data entry.

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How to choose the best enterprise asset management software

IBM Business Partners

EAMs optimize the quality and utilization of physical assets throughout their lifecycle, increase productive uptime and reduce operational costs. These platforms can ingest a lot of data from many sources and use it to help you identify strengths and weaknesses within a large, complex business.