Everest Group

MARCH 16, 2023

This could also cause spending slowdowns this quarter for IT outsourcing suppliers. Prioritize accounts for small and mid-size banks and credit unions : Service providers need to re-prioritize their account strategy for these banks as they renew priorities and focus areas.

Banking 52

Banking Service Right-Sizing Risk Management 52

NoonDalton

SEPTEMBER 29, 2021

The Internet is awash with painful outsourced customer service problems. An outsourcing partner – in many cases – can make or break your business. It’s all about making the right decisions. . The right outsourcing provider can help you save money and resources while keeping your customers happy.

Customer Service 97

Customer Service Outsourcing Service Right-Sizing 97

Magellan Solutions

JULY 23, 2021

A comparison of technical support outsourcing in Vietnam, India, Poland, and the Philippines . Planning on beginning or enhancing your current call tech support outsourcing activities? Making a wise decision regarding the right outsourcing destination is critical. . One size does not fit all, and neither does one cost. .

Outsourcing 40

Outsourcing Call Center Software Labor Costs 40