From Roman Tax Collectors to Global Business Partners: A History of Outsourcing
Premier BPO
MAY 30, 2024
In the early 1900s, Henry Ford outsourced parts of the automobile production process to streamline operations and reduce costs. The 1980s and 1990s saw a surge in Information Technology (IT) outsourcing, with companies like IBM and EDS leading the way. This era laid the groundwork for the modern BPO industry.
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