Remove Information Technology Remove Labor Costs Remove Offshoring Remove Reduced Costs
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List of Companies That Outsource Call Centers

Magellan Solutions

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. HSBC Holdings.

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Companies That Outsource Call Center Operations

Magellan Solutions

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. HSBC Holdings.

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2022 Latest Report: Statistics on the Philippine BPO Industry

Magellan Solutions

In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. The Philippines’ Information Technology and Business Process Management (IT-BPM) sector continues to be a major economic driver. Source: IBPAP. Key points.

BPO 40