Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Telefónica.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

APRIL 16, 2020

Outsourcing has become a global phenomenon. Even startups and small businesses are now taking advantage of outsourcing to supplement whatever is missing in-house. Even startups and small businesses are now taking advantage of outsourcing to supplement whatever is missing in-house. Australian Companies that Outsource.

Outsourcing 72

Outsourcing Banking Human Resources Offshoring 72

Magellan Solutions

MAY 6, 2020

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

APRIL 24, 2020

Around the world, there are hundreds if not thousands of companies that outsource IT operations. In fact, many of the most well-known technology companies today have outsourced development tasks during their early stages. Based on the latest figures , the total contract value of global IT outsourcing is US$66.5

Outsourcing 52

Outsourcing E-Commerce Banking Out-Tasking 52