Magellan Solutions

JANUARY 22, 2024

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. One of the challenges you may have is how can they do it with limited resources.

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Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

MARCH 27, 2023

We will examine some general outsourcing statistics below. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

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Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MAY 3, 2022

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. They are also involved in credit card collection services.

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Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

AUGUST 1, 2022

In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. Hence boosting the continuous demand for the IT-BPO services globally. Source: IBPAP. Key points.

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Magellan Solutions

MAY 6, 2020

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. They are also involved in credit card collection services.

Call Center 52

Call Center Outsourcing Offshoring Banking 52