NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. The system integrates more than 50 ERP systems and standardizes processes for more than 300 company codes. The new procure-to-pay system paid for itself in a few years.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Automation Anywhere

APRIL 27, 2022

Transforming from the outside in and the inside out An effective enterprise banking transformation must be informed by the external forces causing change while considering the deeply entrenched internal forces standing in the way. How much time do workers spend toggling between different applications to complete their day-to-day tasks?

Banking 98

Banking Robotics Process Automation Automation Efficiency 98