Is 2024 a Year of GBS Reckoning? | Blog
Everest Group
JANUARY 11, 2024
From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? And, as a byproduct, GBS professionals who brand themselves as transformers may find themselves experiencing “DJO—days job outstanding”—for much longer than they envisioned.
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