Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Investment in governance and business relationship management won’t pay off without decent processes. Prove that collaboration doesn’t have to happen in a conference room?

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

Zinnov

OCTOBER 26, 2023

GCCs, which were previously known as Global In-house Centers (GICs) or Global Captive Centers, are a strategic initiative where companies set up dedicated units in a different location, often offshore from the headquarters location, to handle specific business functions.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52