Everest Group

OCTOBER 31, 2022

The normative definition for the GBS model is the central provision of facilities management, administrative services, HR services, metrics reporting, infrastructure, and often capabilities such as cross-functional collaboration, continuous improvement, program and change management in an offshore location while the business takes the delivery risk.

Offshoring 52

Offshoring Facilities Management Government Collaborations 52

Magellan Solutions

MAY 3, 2022

The financial institution has its shared services and many other regional hubs in the Philippines. Headquartered in California, it outsources its sales and customer service professionals from third-party companies. Best known for its service vouchers, Sodexo outsources some of its sales operations. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The financial institution has its shared services and many other regional hubs in the Philippines. Headquartered in California, it outsources its sales and customer service professionals from third-party companies. Best known for its service vouchers, Sodexo outsources some of its sales operations. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52