article thumbnail

Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. Delegating tasks to external parties can significantly impact your business. What is Outsourcing? What is Offshoring?

article thumbnail

List of Companies That Outsource Call Centers

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Despite its outsourcing activities, Amex is still considered as one of the best companies to work for. Ready to outsource? American Express. Enel Energia.

article thumbnail

Companies That Outsource Call Center Operations

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Despite its outsourcing activities, Amex is still considered as one of the best companies to work for. Ready to outsource? American Express. Enel Energia.