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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Companies are increasingly recognizing the strategic value of outsourcing beyond just cost savings. According to Deloitte’s Global Outsourcing Survey, 65% of respondents cited the ability to focus on core functions as the most significant perceived benefit of outsourcing strategies.

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List of Companies That Outsource Call Centers

Magellan Solutions

Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Under the customer care operations are services such as customer acquisition, payments and credit, billing, and customer inquiry management. Enel Energia. Dominion Energy. Its headquarter is in France.

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Companies That Outsource Call Center Operations

Magellan Solutions

Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Under the customer care operations are services such as customer acquisition, payments and credit, billing, and customer inquiry management. Enel Energia. Dominion Energy. Its headquarter is in France.