External Service Provider Human Resources Operational Costs Outsourcing 
Pure Moderation
DECEMBER 15, 2022
Business process outsourcing, or BPO, continues to become a lucrative industry. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile.
NoonDalton
OCTOBER 9, 2023
Amidst AI’s burgeoning role in direct operations, there has been a parallel shift in outsourcing practices. The traditional outsourcing model, which primarily revolved around cost-saving through labor arbitrage, is undergoing a transformative upgrade. The advent of AI has shifted this paradigm significantly.
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