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7 Popular Business Process Outsourcing Trends

Pure Moderation

Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile. This shift would have initially been challenging because outsourcing services were traditionally done on-site.

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AI Outsourcing: Opportunities and Challenges

NoonDalton

Transformation of Traditional Outsourcing Models: Traditional outsourcing models were primarily structured around cost-efficiency, with businesses delegating routine, repetitive tasks to external service providers. The advent of AI has shifted this paradigm significantly.