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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

SEPTEMBER 19, 2023

Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions. CSPs can take advantage of watsonx.ai

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Open RAN needs to automate – and fast

Capgemini

FEBRUARY 28, 2024

The case for automation is clear: it will increase efficiency, lower the total cost of ownership – the list goes on. Telcos know that they need to move towards an automated and efficient network if they want to support agile service innovation and delivery on a competitive level. Last Name * Last Name is not valid.

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Automation Software Efficiency Service Innovation 52
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