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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

Robotics Process Automation 115
Robotics Process Automation Out-Tasking Automation Jobbing 115
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Open RAN needs to automate – and fast

Capgemini

FEBRUARY 28, 2024

OPEN RAN NEEDS TO AUTOMATE – AND FAST Arnab Das 20 May 2022 Facebook Twitter Linkedin Without efficient automation, telcos are currently devoting upwards of 50% of their network operations to RAN. The case for automation is clear: it will increase efficiency, lower the total cost of ownership – the list goes on.

Automation 52
Automation Software Efficiency Service Innovation 52
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