Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Philadelphia.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

SourceFit

MARCH 9, 2015

As pharma companies increase their use of outsourcing in 2015 to reduce costs and improve quality, they are turning to “lean” business process outsourcing models. Avoca Group senior consultant Denise Calaprice-Whitty said that many companies are opting for lean outsourcing in 2015 to reduce costs.

Business Process Outsourcing 40

Business Process Outsourcing Outsourcing Pharmaceuticals Offshoring 40

Magellan Solutions

JULY 14, 2021

BPOs can provide flexible, scalable, and cost-effective support to the education sector. . Services such as contact center and back office support can help the educational institutions to be more efficient and productive. Pharmaceutical Industry. Pharmaceutical outsourcing offers a unique solution to these problems.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Philadelphia.

Call Center 52

Call Center Outsourcing Offshoring Banking 52