Magellan Solutions

JANUARY 1, 2023

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the Philippines according to our existing clients. With staff offshoring , you are still the boss.

Outsourcing 40

Outsourcing Third Party Outsourcing Offshoring BPO 40

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the philippines according to our existing clients. With staff offshoring, you are still the boss.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Magellan Solutions

MAY 17, 2021

Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Dedicated Offshore Center. Also called an offshore shared service. Hybrid Model.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52

Magellan Solutions

JUNE 15, 2021

Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. More Efficient and Productive Agents. As a result, it may affect the efficiency of your business. Employees committed to their job provide a positive and more upbeat customer service experience. . Senior agents – 12%.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52