Mattsen Kumar

MAY 7, 2024

16.24% of small businesses chose to outsource customer service to increase efficiency. Businesses have introduced new customer service outsourcing strategies amidst the COVID-19 pandemic, resulting in changes to client and customer experiences. Customer Experience (CX) improves with an all-round operational management service.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Mattsen Kumar

OCTOBER 12, 2023

16.24% of small businesses chose to outsource customer service to increase efficiency. Businesses have introduced new customer service outsourcing strategies amidst the COVID-19 pandemic, resulting in changes to client and customer experiences. Customer Experience (CX) improves with an all-round operational management service.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Magellan Solutions

MAY 8, 2024

Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. While cloud computing and cybersecurity are well-known, a new category of IT services is emerging, introducing advanced solutions that challenge conventional boundaries.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

IBM Services

NOVEMBER 22, 2023

As ERP can monitor each department and keep all data in one place, there’s an opportunity for more efficient processes and improved cross-collaboration. Neste worked with IBM Consulting™ for SAP to roll out the SAP S/4HANA solution on the Microsoft Azure cloud across most of its operations, including its renewables supply chains.

Out-Tasking 65

Out-Tasking Data Entry Software Robotics Process Automation 65