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Driving Patient & Member Satisfaction through Personalized Digital Solutions

3Pillar Global

Healthcare patients are busy people with busy lives. Yet healthcare technology systems rarely prioritize the patient or member experience. Failure to do so will only create further frustrations, exposing your healthcare system to serious risk. What do healthcare systems get wrong about digital solutions?

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Tips & Insights: Rethink Your Contact Center’s Impact on Healthcare Consumer Satisfaction

Perficient Digital Transformation

In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Lora-Lee Thomas (call center), Colleen Eager (management consulting), and Marlana Voerster (healthcare) together offered holistic tips for improving the contact center experience and delivering better care. Lora-Lee Thomas.

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Leveraging Outsourcing for Business Growth Amid the Economic Crisis

NoonDalton

Cost-efficiency, adaptability, and strategic innovation have become more critical than ever. Cost Efficiency: The imperative to reduce costs and improve operational efficiency moves to the forefront, with businesses seeking ways to do more with less.

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Benefits And Risks in Outsourcing F&A Services

Premier BPO

The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% To successfully outsource part of your Finance department or service banner, it is imperative to pick the right BPO partner. Cost-Efficiency. Fortunly ).