Fri.Mar 10, 2023

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Explore the Advanced Concept of SOQL in Salesforce

Perficient Digital Transformation

What is SOQL in Salesforce SOQL ( Salesforce Object Query Language ) is a query language used to search for and retrieve data from Salesforce objects in the Salesforce platform. It is like SQL (Structured Query Language) used in relational databases but is specifically designed to work with Salesforce data.

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Customer Service Protocol

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List the functions of your employees Making the duties of each employee in your company clear helps eliminate confusion. In that case, your customer service protocol in Mexico should establish essential guidelines for the language and terms the representative should use to address that situation.