Automation Anywhere
MARCH 1, 2021
Only one-third of global employees surveyed by Gallup strongly agree with the statement: "The mission and purpose of my organization makes me feel my job is important." By improving that ratio to eight in 10 employees, businesses achieve a 51% reduction in absenteeism, a 64% drop in safety incidents, and a 29% improvement in quality. What does this have to do with Robotic Process Automation?
Magellan Solutions
MARCH 1, 2021
Philippine companies for 2021 call center outsourcing market. The BPO industry in the country has expanded over the years. You no longer have to worry about fully giving up control of your projects. Instead, you could take advantage of outsourcing for your company. Even if the team is under the Philippine BPO company, you are the only one who manages them the way you want.
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Customer Serv Outsource Smarter
MARCH 1, 2021
Companies today are finding it increasingly challenging to cut costs without sacrificing quality and customer experience. It is no surprise that “cost-centers,” such as in-house call center operations, often come under scrutiny when corporations look for ways to reduce expenses and improve efficiencies.
Magellan Solutions
MARCH 1, 2021
It turns out… Call centers are not telling you everything you need to know about them. And the only way to know these “secrets” they are keeping from you is to ask them directly about it. In this article, we will help you uncover four vital information about your BPO partner that you ought to check: Call Center Support Services : What You Ought to Check.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
3Pillar Global
MARCH 1, 2021
A common challenge organizations face when outsourcing software development projects is figuring out how to track and measure developer performance. Since you can’t really monitor the outsourced team’s performance on a full-time basis, it’s critical to develop a system for determining whether your investment is justified. Performance, being a subjective quality, means there’s no one metric that will offer a definitive answer as to whether or not your outsourced team is delivering the returns you
3Pillar Global
MARCH 1, 2021
Return on investment (ROI) is easily the most important metric when it comes to measuring the business value of your outsourcing projects. It allows organizations to determine the impact of a project or product on its high-level business goals. It also enables business leaders to identify how their outsourcing budget can be used to maximize profits, improve customer satisfaction, and set the stage for long-term growth.
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