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Sat.May 15, 2021

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Karbon case study: Delivers 24/7 worldwide customer support with 80%+ CSAT and 2,000 conversations a month

Influx

MAY 15, 2021

View all case studies. Ready to try Influx? Contact sales. About Karbon. Karbon is a next-generation collaborative work management software for accounting firms to combine emails, discussions, tasks, and workflows. The California-based company has raised nearly $21m in funding. Influx team setup: 24/7 support. Live chat. Support as a Service across 3 regions.

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Expectations For The #1 Inbound Call Center Outsourcing

Magellan Solutions

MAY 15, 2021

What to expect when you outsource inbound call center services. There are a lot of things to consider before you outsource services. But once all are settled, the advantages you gain would make you think that your decision was the best. Below are the following assets that most outsourcing agencies experience: 24/7 Answering Service. We handle your after-hours, overflow, and holiday call center service requirements so your consumers can take confidence and reliance on your business.

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Call Center Outsourcing Administrative Customer Service 52
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