IBM Business Partners

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Successful integration of AI in commerce depends on earning and keeping consumer trust.

E-Commerce 64

E-Commerce Order Management Retail Automation 64

Everest Group

JULY 6, 2023

Daily fluctuations in consumer demand patterns and the rapid growth of e-commerce and newer business models have further increased the intricacy. Yet, half of the industry has not moved past using spreadsheets and custom-built discrete solutions to manage their operations.

Retail 52

Retail Supply Chain Management Inventory Management E-Commerce 52

Planergy Software

SEPTEMBER 12, 2023

Amazon’s acquisition of Whole Foods in 2017 exemplifies a horizontal integration strategy, as it allowed the e-commerce giant to enter the grocery market and enhance its physical retail presence. This level of control can lead to increased customer satisfaction, brand reputation, and a competitive edge in the market.

Manufacturing 52

Manufacturing E-Commerce Human Resources Marketing 52