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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Cost Savings It costs a lot of money to operate in-house call centers. Infrastructure costs, such as staffing, training, and maintenance, can get out of hand. Within the first year, they cut operational costs by 40% and lowered employee expenses. It optimizes resources and reduces costs.

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What We Do As A Customer Support Outsourcing Agency

Magellan Solutions

Instead, we work on: Lowering your operational costs. You can save around a total of $3000 in initial setup and infrastructure costs alone. Moreover, your workforce costs are also reduced. For example, the cost of living in the Philippines is 65.98% lower than that of the US. These are not what we offer.