Magellan Solutions

MARCH 13, 2024

Companies often take advantage of offshoring by moving tasks like software development, customer service, data entry, and back-office functions to countries like India, the Philippines, Eastern Europe, or Latin America. Companies are increasingly recognizing the strategic value of outsourcing beyond just cost savings.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

AUGUST 2, 2021

We do this to navigate the challenges of an evolving, regulated, cost-intensive, and evidence- and value-based healthcare landscape. . Furthermore, we leverage collaborative care management to improve patient well-being while reducing costs. According to Statista (paywall), the global outsourcing market earned $85.6

BPO 52

BPO Outsourcing Call Center Healthcare 52

Magellan Solutions

JULY 5, 2021

. – Does the BPO firm consider your customers as their customers too? – Do they get you involved in any decision-making process pertaining to the development of both the agents and customer service? Helpware creates customized teams for customer service and back-office functions of their business partners.

Call Center 40

Call Center BPO Outsourcing Customer Service 40