Blue Ocean

OCTOBER 4, 2023

And how do offshore solutions, interpreters, and texting play a role? And what about offshore? Likewise, we know that offering live agent support for Spanish consumers is a competitive advantage in many markets in the U.S. You’ll want to ask about labor markets, hiring timelines, retention stats and more. It’s our thing.

Customer Support 103

Customer Support Nearshoring Offshoring Contact Center Outsourcing 103

NoonDalton

OCTOBER 20, 2021

If there is one answer that many business owners and top managers agree on, it is that outsourcing is frequently the best way to handle challenges that are outside of your company’s core capabilities. One of the business process outsourcing market’s leading sectors is call centers. Marketing and Advertising.

Outsourcing 98

Outsourcing Nearshoring E-Commerce Supply Chain Management 98

Future of Sourcing

JUNE 12, 2018

In the current marketplace, there is simply no way around a multishore contact center delivery model. The reality is that with unemployment rates in key demand markets at near-record lows, the ability to source qualified, motivated talent needs to be done both domestically and in overseas locales. Egyptian BPO 2.0 is a reality.

BPO 52

BPO Offshoring Nearshoring Contact Center Outsourcing 52

Blue Ocean

JUNE 17, 2021

Between their redundancy measures , technical infrastructure, remote-ready workforce, and built-in scalability, an strategic outsourced partner can help you mitigate the risks of disruption. With a tight labor market, staffing struggles are not limited to hiring – the perennial challenge of retention takes on greater significance.

Outsourcing 59

Outsourcing Out-Tasking Advisory Nearshoring 59